Real Talk Services Privacy Policy
Last updated: September 2026
1. Introduction
This Privacy Policy explains how Real Talk Services ("I", "me", "my") collects, uses, stores, and protects your personal information. I am committed to safeguarding your privacy and complying with UK GDPR and the Data Protection Act 2018.
Real Talk Services is registered with the Information Commissioner's Office (ICO). My ICO registration number is: ZC233745
2. Data Controller
The Data Controller responsible for your personal information is:
Real Talk Services
Email: realtalkservices@outlook.com
3. Information I Collect
I may collect the following types of personal information:
- Name and contact details
- Information provided during counselling or coaching enquiries
- Booking and appointment details
- Website usage data (via cookies)
4. How Your Information Is Used
Your information is used to:
- Respond to enquiries
- Provide counselling and coaching services
- Manage bookings and communication
- Improve website performance and user experience
I do not sell or share your personal information with third parties for marketing.
5. Legal Basis for Processing
I process your personal data under the following legal bases:
- Consent
- Contractual necessity
- Legitimate interests
- Legal obligations
6. Data Storage and Security
Your information is stored securely and protected against unauthorised access, loss, or misuse.
7. Your Rights
You have the right to:
- Access your data
- Request corrections
- Request deletion
- Withdraw consent
- Object to processing
To exercise your rights, contact: realtalkservices@outlook.com
8. Cookies
Please refer to the Cookie Policy for details on how cookies are used.
9. Changes to This Policy
This Privacy Policy may be updated occasionally. The latest version will always be available on this page.
10. Contact
If you have any questions, please contact: